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The PHHC business model is one that supports constant growth and encourages continuous process improvement to perfect services on an ongoing basis. Our unique business model focuses on helping you successfully execute the steps of daily activities while reducing the cost and time it takes to conduct these activities over time. Special care has been given to utilizing available tools that will enhance your business.
PHHC Centralized Call Center
- Offers a centralize access number 24 hours a day.
- Toll-free number puts you in touch with our Staff and Franchisees quickly and efficiently.
- Call Center is staff with Representatives who takes referrals, messages and contacts the appropriate PHHC Home Care Office.
Stay in Touch with Cell Phone/PDA Alerts
- We send you notification via your cell phone, PDA, and email with your leads, clients’ calls, caregivers’ calls, and emergency calls.
- We are also your backup support for your scheduling so you know immediately when it changes. You'll always be informed, because PHHC Call Center let's you know when there's something that needs your attention.
Help Your Staff Communicate More Effectively
- PHHC Call Center messaging and reporting systems ensure your staff in your Home Care Agency is always in touch with the most important aspect of their jobs: Providing care to people they serve.
- PHHC Call Center systems promote communication between agency directors, care coordinators, weekday and weekend direct care staff, private duty nurses, and other professionals in your business.
Improve Care for PHHC Clients
- With PHHC Online Web Based Systems and PHHCCallCenter we are able to produce positive effects at every level of the Home Care Business.
- This result in an improved care experience for the individual served. People in your business will spend less time on paperwork while producing higher quality service and documentation than ever before.
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